Which skill is crucial for building rapport in peer support?

Active listening is crucial for building rapport in peer support because it demonstrates genuine interest and respect for the other person's experiences and feelings. This skill involves fully concentrating on what the speaker is saying, understanding their message, responding thoughtfully, and remembering key details. When a peer support specialist practices active listening, they create a safe and trusting environment where individuals feel valued and heard. This fosters deeper connections and encourages open communication, which is essential for effective support.

Other approaches, such as interruption during conversations or excessive questioning, can hinder effective communication by making individuals feel disrespected or overwhelmed. Similarly, strict adherence to rules without flexibility can create barriers to rapport, as it may not take into account the unique needs and circumstances of each person seeking support. By prioritizing active listening, peer support specialists can establish meaningful relationships that empower individuals in their recovery journey.